Company Admin Dashboard Panel

Main Dashboard — Entities

Total Reg.

1,284

Total Order Converted: 842 | Shipped: 610

Total Lead

3,520

Total Lead Converted: 1,140 | Shipped: 890

Total COD

2,109

COD Converted: 980 | Shipped: 760

Total Prepaid

1,411

Prepaid Converted: 1,100 | Shipped: 920

Agent Report — Daily Basis

Agent	Detail (TLDAS)	Lead (TLDAS/TLCD/TLDSAM/TLDTKC)	COD (TCAS/TCCD/TCSAM/TCTKC)	Prepaid (TPRAS/TPCD/TPSAM/TPTKC)	Total Sales (TCO/Sale)	On Dispatched (SADP/STDP/TSAD/TSTD)
Agent 001	42 / 38	120 / 95 / 18 / 7	80 / 70 / 8 / 2	60 / 55 / 4 / 1	210 / 190	35 / 28 / 20 / 15
Agent 002	38 / 33	105 / 88 / 14 / 3	72 / 63 / 7 / 2	55 / 49 / 5 / 1	180 / 165	30 / 22 / 18 / 12
Agent 003	50 / 44	130 / 110 / 20 / 0	90 / 78 / 10 / 2	70 / 63 / 6 / 1	230 / 210	40 / 32 / 24 / 18
SUM / N%	130 / 115	355 / 293 / 52 / 10 82.5%	242 / 211 / 25 / 6 87.1%	185 / 167 / 15 / 3 90.2%	620 / 565 91.1%	105 / 82 / 62 / 45 78.0%

Sales → Orders → Order List

Order ID	Customer	Mobile	Product	Payment	Status	State/City	Date Added
#99998000310219	Vijay Singh	9876543210	Product A	COD	Pending	Maharashtra / Mumbai	2024-10-26
#99998000310220	Priya Sharma	9123456780	Product B	Prepaid	Confirmed	Delhi / Delhi	2024-10-26
#99998000310221	Rahul Gupta	9988776655	Product C	COD	Shipped	Karnataka / Bangalore	2024-10-25

Sales → Product Returns

Return ID	Order ID	Customer Name	Product	Return Date	Status	Action
RET-001	#99998000310219	Vijay Singh	Product A	2024-10-26	Return Initiated
RET-002	#99998000310205	Anita Roy	Product D	2024-10-24	In Transit

Sales → Discount Coupons

C Name	Code	Discount	Date Start	Date END	Status
Summer Sale	SUMMER20	20%	2024-06-01	2024-06-30	Active
Diwali Offer	DIWALI15	15%	2024-10-20	2024-11-05	Active
New Year	NY2024	25%	2024-01-01	2024-01-10	Expired

Sales → Pin Code Track

Sin No.	Courier Name	Pin Code	Hub City	Hub State	COD Status	Prepaid Status	Active State
1	ECOM EXPRESS	400001	Mumbai	Maharashtra	Active	Active	Yes
2	DELHIVERY	400001	Mumbai	Maharashtra	Active	Active	Yes
3	WOW EXPRESS	400001	Mumbai	Maharashtra	Inactive	Active	Partial

Catalog → Product Details

📱

Smart Phone X1

Model: SPX1-2024

₹12,999

Qty: 245

Active

🎧

Wireless Earbuds Pro

Model: WEP-300

₹2,499

Qty: 530

Active

⌚

Smart Watch Ultra

Model: SWU-100

₹5,999

Qty: 120

Active

💻

Laptop Stand XL

Model: LST-XL

₹1,299

Qty: 0

Inactive

🖱️

Ergonomic Mouse

Model: EMG-200

₹799

Qty: 89

Active

🔋

Power Bank 20000

Model: PB20K

₹1,899

Qty: 311

Active

Logistics → Confirm Orders

	Order ID	Customer	Addresses	Product Detail	Serviceable	Date Modified	Action
	#99998000310220	Priya Sharma	Mumbai, MH 400001	Smart Phone X1	Yes	2024-10-26
	#99998000310221	Rahul Gupta	Delhi, DL 110001	Earbuds Pro	Yes	2024-10-26

Logistics → Ready for Dispatch

	Order ID	Customer	Addresse	State	Products Details	Serviceable	Date Modified	Action
	#99998000310222	Sita Patel	Ahmedabad, GJ	Gujarat	Power Bank 20000	Yes	2024-10-26
	#99998000310223	Mohan Das	Chennai, TN	Tamil Nadu	Smart Watch Ultra	Yes	2024-10-26

Logistics → Orders Pickup

Courier Wise Assigned: ECOM EXPRESS(42) DELHIVERY(9) WOW EXPRESS(22) SHIP DELIGHT(17) XPRESSBEES(5)

	Order ID	Customer	State	Assigned Courier	Serviceable	Products Details	Date Modified	Action
	#99998000310224	Kavita Mehta	Rajasthan	ECOM EXPRESS	Yes	Earbuds Pro	2024-10-26

Logistics → Orders Shipped

ECOM EXPRESS(42) DELHIVERY(9) WOW EXPRESS(22) SHIP DELIGHT(17) XPRESSBEES(5)

	Order ID	Customer	AWB Number	Courier	Status	Total	Date Modified	Action
	#99998000310225	Arjun Nair	AWB123456	ECOM EXPRESS	Shipped	₹12,999	2024-10-26

Logistics → Delivered / Retention Orders & Return to Origin

	Order ID	Customer	Status	Total	Date Modified
	#99998000310219	Vijay Singh	Delivered	₹2,499	2024-10-26
	#99998000310200	Sunita Devi	RTO	₹5,999	2024-10-25

Return to Origin — Receive RTO Products

Logistics Activity → Orders

	Order ID	Status	Total	Date Modified	Action
	#99998000310226	In Transit	₹1,899	2024-10-26

NDR Section → NDR Orders List

	Order ID	Status	Total	Date Added	Action
	#99998000310829	NDR Pending	₹5,999	2024-10-27
	#99998000310830	Re-attempt	₹2,499	2024-10-27

NDR Report — Upload NDR File

✏️ Upload NDR File

NDR Order Track

Order ID	Contact Details	Payment Type	Courier Details	Agent/Disposition	State/Zone Name	Date Added	Date Modified	Action
No results! Enter search criteria above.

Agent Dashboard

Sin No	Agent Name	Lead Types			Total Assigned	Calling Status		Cash On Delivery	Call Back	Not Connected	Not Interested	Duplicate
		Fresh Lead	Call Back	Others		Not Dialled	Total Dialled
1	Agent A	0	0	31	31	31	0	0	0	0	0	0
2	Agent B	3	11	68	82	26	56	0	6	7	11	0
3	Agent C	0	1	41	42	29	13	0	1	1	3	0
4	Agent D	6	8	47	61	0	61	0	3	6	25	0
5	Agent E	3	7	91	101	14	87	3	7	15	11	0
6	Agent F	3	5	82	90	7	83	0	9	20	21	0
7	Agent G	1	1	59	61	45	16	1	2	10	0	0

Extensions → Payment List

Available Payment Methods

🏦

Bank Transfer

💵

Cash On Delivery

💳

PayuMoney

📱

Paytm / Payments

🔗

Link Generate Mode

Debit Card · Credit Card · Net Banking

👛

Wallet

Paytm · Phone Pay · Oxygen Wallet · Mobikwik

Users → Create New User

👤 New User Registration

First Name *

Last Name *

Email Address *

Mobile Number *

Username *

Password *

Confirm Password *

Role / Access Level *

Assigned Team

Call Zone

Status

Profile Image

MODULE ACCESS PERMISSIONS

Dashboard Sales / Orders Catalog Logistics NDR Section Payments Webmaster API Settings User Management Reports Export Discount Coupons Pin Code Track

Users → Manage Users

User ID	Name	Username	Email	Mobile	Role	Team	Status	Last Login
USR-001	Rajesh Kumar	rajesh.k	rajesh@co.in	9876543210	Admin	Team A	Active	2024-10-28 09:15
USR-002	Sunita Sharma	sunita.s	sunita@co.in	9123456780	Team Leader	Team B	Active	2024-10-28 08:40
USR-003	Mohit Verma	mohit.v	mohit@co.in	9988776655	Agent	Team A	Active	2024-10-27 18:20
USR-004	Deepa Nair	deepa.n	deepa@co.in	9001234567	Logistics Manager	—	Inactive	2024-10-10 11:00

Users → Roles & Permissions

Role Name	Dashboard	Sales	Catalog	Logistics	NDR	Payments	Webmaster	API	Users
Super Admin	✅	✅	✅	✅	✅	✅	✅	✅	✅
Admin	✅	✅	✅	✅	✅	✅	❌	❌	✅
Team Leader	✅	✅	❌	✅	✅	❌	❌	❌	❌
Agent	✅	✅	❌	❌	✅	❌	❌	❌	❌
Logistics Manager	✅	❌	❌	✅	✅	❌	❌	❌	❌
Webmaster	✅	❌	✅	❌	❌	❌	✅	✅	❌

Webmaster → Site Settings

🌐 General Settings

Site Name

Site URL

Admin Email

Support Phone

Currency

Timezone

Date Format

Maintenance Mode

🖼️ Branding & Logo

Site Logo

Favicon

Primary Color

Company Address

Footer Text

Google Analytics ID

Webmaster → SEO Settings

🔎 SEO Configuration

Meta Title

Meta Description

Meta Keywords

Robots.txt

Sitemap URL

Canonical URL

Webmaster → SMTP / Email Settings

📧 SMTP Configuration

SMTP Host *

SMTP Port *

SMTP Username *

SMTP Password *

Encryption

From Name

From Email

Reply-To Email

Webmaster → System Logs

#	Timestamp	Log Type	User	IP Address	Action / Message	Status
1	2024-10-28 09:15:02	Login	rajesh.k	103.55.12.44	User logged in successfully	Success
2	2024-10-28 09:16:30	Order	rajesh.k	103.55.12.44	Order #99998000310220 status updated to Confirmed	Success
3	2024-10-28 09:20:11	Error	system	—	API Timeout: ECOM EXPRESS courier API did not respond	Failed
4	2024-10-28 09:45:00	Login	sunita.s	202.88.1.19	User logged in successfully	Success
5	2024-10-28 10:02:45	User	rajesh.k	103.55.12.44	New user mohit.v created with role Agent	Success
6	2024-10-28 10:30:00	API	system	—	NDR file uploaded for DELHIVERY courier (47 records)	Success

API → API Keys Management

🔑 Your API Keys

Key Name	API Key	Environment	Created	Last Used	Status	Action
Production Key	`sk_live_A3X9K2...••••••••`	Live	2024-01-15	2024-10-28	Active
Test Key	`sk_test_B7Y2M4...••••••••`	Sandbox	2024-03-10	2024-10-20	Active

📘 API Documentation Reference

Base URL

https://api.yourcompany.com/v1/

Authentication

Bearer {API_KEY}

Rate Limit

1000 requests / hour

Available Endpoints

Method	Endpoint	Description
GET	`/orders`	Fetch all orders
POST	`/orders/create`	Create a new order
PUT	`/orders/{id}/status`	Update order status
GET	`/products`	Fetch product catalog
GET	`/agents`	Fetch agent list
GET	`/ndr/orders`	Fetch NDR order list
POST	`/ndr/update`	Update NDR status
GET	`/pincode/check`	Check pincode serviceability

API → Courier API Configuration

📦 ECOM EXPRESS

API Key

API Secret

API URL

Status

🚚 DELHIVERY

API Token

API URL

Warehouse ID

Status

⚡ WOW EXPRESS

API Key

API Secret

API URL

Status

🐝 XPRESSBEES

Email (Login)

Password

API URL

Status

🚢 SHIP DELIGHT

API Key

API URL

Status

📱 Paytm Payment API

Merchant ID

Merchant Key

Environment

Status

API → API Request Logs

#	Timestamp	API Name	Endpoint	Method	Response Code	Response Time	Status
1	2024-10-28 09:20:11	ECOM EXPRESS	/awb/generate	POST	200	320ms	Success
2	2024-10-28 09:20:45	DELHIVERY	/shipments/track	GET	200	180ms	Success
3	2024-10-28 09:21:00	ECOM EXPRESS	/pickup/schedule	POST	504	30000ms	Timeout
4	2024-10-28 10:05:22	Paytm	/payment/initiate	POST	200	210ms	Success
5	2024-10-28 10:30:00	WOW EXPRESS	/ndr/update	POST	401	95ms	Failed

API → Webhooks

🪝 Registered Webhooks

Name	URL	Events	Secret Key	Status	Last Triggered	Action
Order Updates	`https://yoursite.com/webhook/orders`	order.created order.shipped	`whs_••••••••`	Active	2024-10-28 09:20
NDR Alerts	`https://yoursite.com/webhook/ndr`	ndr.created ndr.updated	`whs_••••••••`	Active	2024-10-27 15:40

📋 Available Webhook Events

order.created

Fires when a new order is created

order.shipped

Fires when order is shipped

order.delivered

Fires when order is delivered

order.rto

Fires on RTO initiation

ndr.created

Fires when NDR is raised

ndr.updated

Fires on NDR status update

payment.success

Fires on payment success

payment.failed

Fires on payment failure

user.created

Fires when new user is created